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Manager, Customer Consulting (Multiple Positions)
Manager, Customer Consulting (Multiple Positions), PricewaterhouseCoopers Advisory Services LLC, Atlanta, GA. Conducting customer segmentations and segmentation strategies to include utilization of socioeconomic, behavioral or attitudinal, and wants-and-needs based techniques. Developing customer-centric operating models to include Customer Experience Design. Performing statistical analyses, including various regression techniques, and segmentation using varying techniques, such as clustering analyses. Identifying and addressing client needs: developing and sustaining deep client opportunities; preparing and presenting complex written and verbal materials; and defining resource requirements, project workflow, budgets, billing and collection. 40 h
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